Last Updated: 11th November 2026
Growwon (“we,” “us,” “our,” or “Company”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website [growwon.com], use our services, or interact with us.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. INFORMATION WE COLLECT
Personal Information You Provide:
- Contact details (name, email address, phone number, business address)
- Company information (organization name, role, industry)
- Project details and service requirements
- Payment and billing information
- Communications with our team
Information Automatically Collected:
- IP address and device information
- Browser type and operating system
- Website usage data and analytics
- Cookies and tracking technologies
- Pages visited and time spent on our site
Healthcare-Specific Data:
When providing services to healthcare clients, we may handle protected health information (PHI) and ensure full HIPAA compliance in all our data handling practices.
2. HOW WE USE YOUR INFORMATION
We use collected information to:
- Provide and improve our AI-driven IT and digital marketing services
- Communicate about projects, updates, and service offerings
- Process payments and manage client accounts
- Analyze website performance and user experience
- Send relevant industry insights and healthcare marketing tips
- Ensure compliance with healthcare regulations and security standards
- Protect against fraud and maintain service security
3. INFORMATION SHARING AND DISCLOSURE
We DO NOT sell, rent, or trade your personal information. We may share information only in these limited circumstances:
Service Providers: Trusted third-party vendors who assist in providing our services (analytics, payment processing, hosting) under strict confidentiality agreements.
Legal Requirements: When required by law, court order, or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of business assets.
Client Consent: With your explicit permission for specific business purposes.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and indicates the post ID of the article you just edited. It expires after 1 day.
4. DATA SECURITY AND PROTECTION
We implement industry-standard security measures to protect your information:
- SSL encryption for all data transmissions
- Secure servers with firewall protection
- Regular security audits and updates
- Access controls and employee training
- HIPAA-compliant procedures for healthcare data
- Data backup and recovery systems
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies to enhance your experience:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand user behavior (Google Analytics)
- Marketing Cookies: Enable personalized content and advertising
You can control cookie preferences through your browser settings. Disabling cookies may limit some website functionality.
6. YOUR PRIVACY RIGHTS
Depending on your location, you may have the following rights:
- Access: Request information about data we collect
- Correction: Update or correct your personal information
- Deletion: Request removal of your data (subject to legal requirements)
- Portability: Receive a copy of your data in a portable format
- Opt-Out: Unsubscribe from marketing communications
To exercise these rights, contact us at: support@growwon.com
7. DATA RETENTION
We retain personal information for as long as necessary to:
- Provide ongoing services
- Meet legal and regulatory requirements
- Resolve disputes and enforce agreements
- Maintain business records
We retain healthcare data according to HIPAA requirements and industry standards.
8. INTERNATIONAL DATA TRANSFERS
If you’re located outside India, your information may be transferred to and processed in India where our servers are located. We ensure appropriate safeguards are in place for international transfers.
9. CHILDREN’S PRIVACY
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
10. THIRD-PARTY LINKS
Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites. We encourage you to review their privacy policies.
11. POLICY UPDATES
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services constitutes acceptance of any changes.
12. CONTACT INFORMATION
For privacy-related questions or requests:
Growwon
Email: info@growwon.com
Phone: 9703341492
Address: Chanda Nagar, Hyderabad
Data Protection Officer: Vijay Burnwal
13. SOCIAL MEDIA ACCOUNTS AND PLATFORM DATA
Growwon uses the official APIs of Meta (Instagram and Facebook) and Google (YouTube) to manage Growwon’s own social media accounts. We use these tools only for our own accounts. We do not use them to access other people’s accounts.
What we receive
When you interact with Growwon’s Instagram, Facebook or YouTube accounts (for example by commenting on a post or sending us a message), we may receive:
- Your public username or profile ID
- The text of your comment or message, and when it was sent
- Aggregated, non-identifying statistics about our posts (such as views, reach and engagement)
How we use it
We use this information only to:
- Reply to your comment or message
- Send you a resource you asked for (for example, a guide you requested by commenting a keyword)
- Keep a simple record of these requests so we can follow up with people who ask for help
- Understand which of our content is useful, so we can improve it
AI tools may help us draft replies. When they do, the text of your comment or message is processed by our AI service provider only for that purpose. A person at Growwon reviews our content and lead conversations.
What we never do
- We do not sell, rent, or trade this information.
- We do not use it for advertising profiles or share it with advertisers.
- We do not contact you through these platforms unless you contacted us first, or asked us to send you something.
Storage and retention
This information is stored in Growwon’s systems (our business software and computers in India). We keep request records for up to 12 months, then delete them, unless you have become a client.
Google and YouTube
Growwon’s use and transfer of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements.
Our YouTube features use the YouTube API Services. By interacting with our YouTube channel, you also agree to the YouTube Terms of Service. See the Google Privacy Policy to learn how Google handles data. You can revoke access for any app connected to your Google account in Google security settings.
Meta (Instagram and Facebook)
Data received from Meta is handled in line with Meta’s Platform Terms and Developer Policies.
Deleting your data
To have the information we hold about your social media interactions deleted, email info@growwon.com with the subject “Delete my data” and your Instagram, Facebook, or YouTube username. We will delete it within 30 days and confirm by email.
14. COMPLIANCE CERTIFICATIONS
Growwon maintains compliance with:
- Indian Information Technology Act, 2000
- Information Technology Rules, 2011
- GDPR (for EU clients)
- CCPA (for California clients)
- Healthcare industry security standards